Medical receptionist training can go a long way in capability building and empowering of front desk staff. Thus, creating a training manual for newly hired medical receptionist is not an easy task. But once it’s done, it can streamline the training and orientation process, making things a lot easier for the new staff and for everyone in the team. While there are so many things that you want to include in the training manual, it is best to keep it brief and concise. Identify the key components that need to be covered and never allow the content to go on unnecessarily. One that’s too long may be overwhelming for the trainees. Experts recommend keeping the manual length to less than 20 pages so trainees can easily read through it for better comprehension and retention.
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