Calling the dental clinic or practice is one way by which prospective patients and patients touch base with the facility. Thus, dental receptionists should be trained on the importance of answering phone calls in a positive, friendly, and professional manner. A warm friendly greeting can spell the difference between a positive first experience and a negative first impression. One of the important topics that are included in a dental office receptionist course is enhancing the receptionists telephone manner and delivery of quality customer service. Here are some tips to keep in mind when answering inbound and outbound calls:
1 Comment
3/15/2022 04:41:18 am
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