The important of having a well-trained receptionist cannot be overemphasized. Owners of dental clinics or facilities should recognize the important role that dental receptionist have in the management of their business. They should invest time and money in dental office receptionist training. Being at the front line of the clinic means the receptionist is the first point of contact and how they deal with clients and potential clients can be an important factor that will determine if these interactions are converted into appointments or continued patronage. A poorly trained receptionist can make simple mistakes that may cost the clinic its patients; a mistake that could have been prevented with proper training. Here are some important tips that dental receptionist must bear in mind when at work:
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